Notifications
The platform tells you when something happens to your labs, your points, your clan or your posts. This page covers where those messages appear and what to do about the ones that need action.
Where they appear
- The envelope in the top header of every page except home. The number on it is your unread count.
- Pop-ups, with a sound, when something arrives while you are on a page.
The home launcher has no envelope — open any other page to see your messages.
Reading and dismissing
- Click the envelope. The header reads You have N unread messages.
- Use the category tabs to narrow the list, and Load More... to go further back. A dot on a tab means it has something unread.
- Click a notification to open it. The dialog offers:
- Open — go to the thing it is about, such as the lab
- Mark Read — or Understood, Mark Read for system alerts
- Dismiss — close the dialog and leave it unread
- Mark all as read clears the lot.
Most messages disappear from the list once read. A few important ones — a lab stopping, storage over its limit, a change of plan — stay in the list after you read them.
Repeated alerts about the same thing are grouped rather than sent again and again. There are no per-category settings: you cannot mute a category or have notifications emailed.
Categories
| Tab | What arrives there |
|---|---|
| Academy | Monthly Jolt credit, a lesson ready or completed, AI Assist unlocked, a generation prompt revealed, and syllabus requests received, approved or declined |
| Achievement | Achievements unlocked, ready to collect and collected; your community theme approved or not |
| Challenge | Missions unlocked, started, completed or failed; a challenge lab expired; new challenges available |
| Clan | Invites, join requests and their outcome, members joining, leaving or removed, promotions, clan missions and achievements, clan chat messages, a clan deleted |
| Clubs | New members, invites, removal, becoming a moderator or owner, the club moving up a tier, milestones, archiving |
| Code Arena | Starting, restarting and completing a topic, and solving it in more languages |
| Discussions | Your question is live, answers, an accepted answer, votes, mentions, a post reported or removed |
| Quiz | A Spot Quiz ready, rewards, game-mode results |
| Score | Every Zeal and Jolt you receive or spend |
| Streak | Daily streak credit, milestones and a completed cycle |
| System | Lab health, plan and storage changes, and account notices — see below |
You see a tab only for categories you have messages in.
Lab health alerts
These arrive under System and are the ones worth acting on.
| Alert | What it means | What to do |
|---|---|---|
| Your lab is running throttled | The lab keeps hitting its CPU limit | Find what is using the CPU — a runaway process, a heavy build, a misbehaving editor extension — and stop or limit it. If it continues, the lab is stopped |
| Your lab is about to be killed | It has been throttled for a long time | Fix it now, or stop the lab yourself. Ask an administrator if you cannot find the cause |
| Your lab has been killed | It was stopped for sustained CPU overuse | Find the cause before you redeploy. Your home directory is kept |
| Your lab ran out of memory | A process hit the memory limit and was killed. The lab itself may still be running | Check the lab's dashboard. Reduce the app's memory use, or move to a plan with more |
| Your lab crashed unexpectedly | The lab exited on its own; the exit code is in the message. The platform did not stop it | Read the app's logs from the lab's dashboard, fix, then redeploy |
| Your lab is unhealthy | It is failing its health check. In a scale group it is taken out of rotation until it recovers | Check the app and its logs |
| lab stopped | The lab was stopped; the message says why | Redeploy whenever you like — your home directory is preserved |
| lab has been expired! | The lab reached its expiry or idle limit | Redeploy to start it again. See Plans and limits |
Memory, crash and health alerts are sent at most once an hour per lab.
Alerts for a lab owned by an organization or department go to all its members; alerts for a clan's challenge lab go to every clan member.
Other system notices
| Notice | What it means |
|---|---|
| Plan upgraded / Plan changed | Your plan changed. See Plans and limits |
| Storage over limit | You are over your storage quota. New writes are blocked until you free space. See Storage |
| Domain detached | A domain was removed from a lab. See Domains |
| We miss you | Your account has been idle and dormancy is approaching or has started |
| Storage transfer completed / Storage transfer FAILED | A storage move between accounts finished, or failed and left the source untouched |
| Scale group at budget limit / Autoscaling deploy failures | A scale group could not add replicas |
Next steps
- Stop, pause and delete — what happens to a stopped lab
- Deploy failed — when a redeploy does not come back
- Zeal and Jolt — the Score and Streak messages explained